Privacy Policy
Last updated: October 6, 2026
TokTranscript ("we", "us") operates toktranscript.com (the "Service"). This Privacy Policy explains what data we collect, how we use it, and the choices you have. By using the Service, you agree to the practices described here.
1. Information we collect
- Account data. If you create an account, we store your email address and, if you sign in with Google, the basic profile information Google returns (name, avatar URL).
- Submitted URLs and transcripts. When you paste a TikTok URL, we fetch the public video audio, run speech-to-text, and return a transcript. URLs and transcripts for Free-tier users may be stored and shown in our public "Plaza" feed. Pro and Max users' transcripts are stored privately and not shown to other users.
- Payment data. Payments are processed by Stripe. We never see or store your card details. We receive a subscription status and billing identifier from Stripe to unlock Pro/Max features.
- Technical data. Standard server logs (IP address, user agent, timestamps) for abuse prevention and debugging.
AI assistant conversations
When you use the AI assistant, we store your messages, AI replies, selected language, page path and timestamps, linked to your account or anonymous browser identifier. Authorized administrators can review conversations to provide support and improve the product. Chat messages are not published in Plaza. Avoid sharing passwords or payment details.
2. How we use your data
- To deliver the Service — extract transcripts, maintain your account, run subscriptions.
- To prevent abuse — rate limiting, fraud detection, protecting public-video sources.
- To improve the product — aggregate usage analysis, bug investigation.
- To communicate with you — transactional emails (receipts, account actions). We don't send marketing email unless you opt in.
3. Third-party services
- Google Sign-In — for account authentication. We use Google Identity Services, which may show a "One Tap" sign-in card automatically when you visit if you're already signed into a Google account in your browser. You can dismiss it; we won't ask again that session. No data is shared with us until you explicitly tap "Continue as …".
- Stripe — for payment processing.
- DeepSeek — for AI analysis, translation and the AI assistant. Your chat messages and recent conversation context are sent to DeepSeek to generate replies.
- Groq — for speech-to-text when captions are unavailable.
- Cloud hosting — servers that run the Service.
4. Data retention
Account data is kept for the life of your account. Transcripts in your history are kept according to your plan (Free: public Plaza; Pro: private, up to 10; Max: private, up to 99). You can delete transcripts from your history at any time. When you delete your account, account data and private transcripts are removed within 30 days. Assistant conversations are retained for support; you can request access or deletion using the contact address below.
5. Your rights
You can access, correct, export, or delete your data by emailing shixinzhang2016@gmail.com. Depending on your jurisdiction (EU/UK GDPR, California CCPA, etc.), additional rights may apply — we honor all applicable requests.
6. Cookies
We use a small number of cookies and localStorage keys to keep you signed in and to remember UI preferences. We do not use third-party advertising or cross-site tracking cookies.
7. Children
The Service is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us data, contact us and we will delete it.
8. Changes
We may update this policy. Material changes will be announced on this page with a new "Last updated" date. Continued use of the Service after changes means you accept them.
9. Contact
Questions about this policy? Email shixinzhang2016@gmail.com.
