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0:00Some customers really don't care about me.
0:011 guy leads me on a carpet and says yeah he's a little dirty
0:04but that should be okay I roll out the carpet and now I have 1 blank.
0:06The thing is covered with a thick gray paste and it is everywhere like clay.
0:10Except that it is not,
0:11nobody knows what it is,
0:11neither does the customer.
0:12And that drives me crazy.
0:14How can you live with something like this at home?
0:16Walking on it every day and coming to see me without any explanation,
0:19as if it were normal.
0:20The material is glued to the fibers,
0:22encrusted, compact,
0:22it's not resin,
0:23it's not mud,
0:24it's 1 unidentified substance,
0:251 weird mixture of dirt from the I don't know what fleet.
0:28And now I think about the people who live on there,
0:30the kid playing on the floor.
0:31..
0:31And my anger is still going up a notch.
0:33The customer is quiet,
0:34he watches me do it,
0:35he tells me that it's been like this for a while,
0:371 moment brother.
0:38It looks like this carpet was used as a construction site,
0:40litter and mat at the same time.
0:41And you want me to do it quietly?
0:42I start cleaning up a little pissed off I'm not going
0:44to lie and the carpet starts to give back.
0:46The whole layers of this grey paste clear,
0:48as if the thing was purging itself from its legs.
0:50It's gross,
0:50but at the same time,
0:51it's impossible to stop watching.
0:53The further I go,
0:54the more I tell myself that some clients confuse cleanup with
0:56a miracle They want you to make up for years of neglect
0:58without ever questioning yourself.
